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How to book appointment

Book online through our patient portals

  • If you’re already registered with Westown or Merrilands please click here to book an appointment
  • If you’re already registered with Moturoa please click here to book an appointment
  • Not registered for the patient portal? Find out more

Phone one of our four practices or our Skin Clinic Taranaki for an appointment

Sometimes our phone lines are busier than usual, we appreciate your patience as we get to your call.

General practitioner appointments

Patients are encouraged to register with a particular doctor who will primarily care for their health needs. Appointments are available 8:30am to 4:30pm, Monday to Friday. The appointments are 15 minutes in length, with 12 patients seen per session and an hour for paper work being allocated for GP’s per session. 

GP’s are remunerated according to their qualifications and experience. We have between 2 – 4 GPEP’s training at any one time across our three practices.

Urgent care

If it’s an emergency and you or someone else needs immediate medical attention, then ring 111 straight away.

The Carefirst Group urgent care clinic is located at our Westown practice and is open from 8:30am to 5:00pm, Monday to Friday.

Patients from all our practices are welcome to access our urgent care services along with anyone in the community who isn’t enrolled with Carefirst.

Skin Clinic Taranaki

Visit Skin Clinic Taranaki website

We are located at 183 Powderham Street, New Plymouth (on the one way – previously located at Carefirst Medical Centre in Westown).

Call the friendly team on 06 281 1698, or email to make an appointment.

Did you know: Skin cancer is preventable if treated early… get any spots you are concerned about checked out by our experienced and friendly team.

Vein Specialists at Skin Clinic Taranaki

If you’ve got varicose veins, or suffer from any of the following symptoms, book in for a FREE initial assessment with our specialist team.

  • Pain and discomfort
  • Dry itchy stained skin
  • Varicose eczema and ulcers
  • Swollen ankles
  • Tenderness
  • Cramp and restless legs

We offer gold-standard, non-invasive treatment options that ensure minimal disruption to your daily life; click here to find out more. Call 06 281 1698, or email to book your FREE initial assessment.

Travel clinic (visitors)

The travel clinic (Westown) provides advice and information for travellers whilst abroad. It is designed as a ‘one stop shop’ for all travel health education, vaccinations, including yellow fever, and malarial advice.

Cancelling appointments

Please let us know as early as possible if you are not able to keep an appointment so we may offer it to someone else.

If you change your mind about keeping your appointment and fail to let us know, or cancel within an hour of your appointment time, then we will charge you for the appointment.

New patients

Our enrolment capacity is currently limited, please phone or email one of our clinics to discuss availability. Thanks for your understanding.

Learn more

We're here to help

We care about your health and wellbeing, our goal is to provide excellent primary care services to our patients.


Carefirst Westown

99 Tukapa Street, Westown, New Plymouth (06) 753 9505

Carefirst Merrilands

Merrilands Shopping Centre, Mangorei Road, New Plymouth 4312 (06) 758 8773

Carefirst Moturoa

486 Saint Aubyn Street, Moturoa, New Plymouth 4310 (06) 751 0390

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